Vacan,Inc. (hereinafter referred to as “the Company”) has established the following privacy policy (hereinafter referred to as the “Policy”) regarding the protection of personal information obtained by the Company and handles personal information appropriately in accordance with the Policy.
Article 1 (Privacy Information)
1. “Personal information” among privacy information means “personal information” as defined in the Personal Information Protection Law, and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, or any other description contained in the information.
2. “Historical information and characteristic information” among privacy information refers to information other than “personal information” as defined above, including the services used, history of pages viewed and advertisements, search terms used by users of our services, date and time of use, method of use, environment of use, zip code and gender, occupation, age, IP address, cookie information, location information, and individual identification information of the terminal.
Article 2 (Method of Collecting Privacy Information)
1. The Company collects personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, and credit card number that users themselves enter when using the Company’s services. We also collect transaction records including personal information and payment information between users and our partners (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as “Partners”).
2.The Company may collect information on users, such as services and software used, products purchased, history of pages viewed and advertisements, search terms used, date and time of use, method of use, usage environment (including communication conditions of mobile terminals when used via mobile terminals and various settings for use), IP addresses, cookie information, location information, and other information,when you use our or our partners’ services or visit their pages.
3. Personal information such as name, affiliation, and contact information is collected from persons who request information materials from us, conduct trials, or make other inquiries regarding our services, etc.
4. We collect personal information such as name, affiliation, and contact information from participants in seminars and events hosted by us.
5.Personal information is collected from applicants who apply for employment with the Company by submitting their resumes, CVs, and other documents necessary for recruitment activities.
6. In addition to the above, we collect personal information by legal means, such as when we receive such information from a third party with the user’s consent.
Article 3 (Purposes of Collecting and Using Personal Information)
1.The purposes for which we collect and use personal information are as follows
(1) To display registration information such as name, address, contact information, payment method, etc., services used and products purchased, and the price of those products, in order to allow users to view or modify their registration information and to view their usage status.
(2) For the purpose of using contact information in order to inform, contact, interview, or request questionnaires from users, or to send products to users or contact them as necessary.
(3) When a user makes a reservation at a facility, etc., using services provided by the Company, to provide the facility, etc., with information regarding the user’s reservation.
(4) To use information such as name, date of birth, address, telephone number, bank account number, credit card number, driver’s license number, and the result of certified mail delivery in order to verify the user’s identity.
(5) To bill the user for the name and quantity of products purchased, the type, duration and number of services used, the amount billed, and payment information such as name, address, bank account number and credit card number.
(6) For the purpose of displaying the information registered with the Company on the input screen or transferring the information to other services (including those provided by partners) based on the user’s instructions, in order to enable the user to input data easily.
(7) To refuse the use of users who violate the Terms of Service, such as those who delay payment or cause damage to a third party, or those who attempt to use the Service for fraudulent or unjust purposes, by using information to identify individuals, such as usage patterns, names, and addresses.
(8) For the purpose of using information necessary for the Company to provide services to users, such as the contents of inquiries and billing information, as well as users’ service usage status and contact information, in order to respond to users’ inquiries.
(9) To make the contents, advertisements, etc. displayed on the Service more suitable to the interests and needs of individual users (including providing such information to third parties for this purpose)
(10) For use in the development and marketing of our services.
(11) To respond to inquiries from users who have inquired about our services, etc.
(12) To manage events, seminars, etc., and to provide information about our services and seminars to participants.
(13) To carry out contract procedures with business partners, to manage business partners, and to perform related tasks.
(14) To contact you for scheduling interviews and to confirm that you are the right person for the job we are looking for.
(15) To provide personal information to third parties in the manner described in this policy
(16) For purposes incidental to the above purposes of use.
Article 4 (Provision of Personal Information to Third Parties)
1.Except in the following cases or as otherwise provided in the Terms of Service, we will not provide personal information to any third party without obtaining the prior consent of the user. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.
(1) When required by law
(2) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
(3) Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person.
(4) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.
2. Notwithstanding the preceding paragraph, the following cases do not fall under the category of third parties.
(1) Cases in which the Company outsources all or part of the handling of personal information within the scope necessary for the achievement of the purpose of use.
(2) When personal information is provided as a result of the succession of business due to merger or other reasons.
(3) When personal information is used jointly with a specific person, and when this fact, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for managing the personal information are notified to the person in advance or are made readily available to the person in question.
Article 5 (Disclosure of Personal Information)
1. When we are requested by an individual to disclose his/her personal information in accordance with the provisions of the Personal Information Protection Law, we will disclose such information to the individual without delay. However, if the Company decides not to disclose the information, it will notify the person to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.
(1) When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party.
(2) If there is a risk of significant hindrance to the proper conduct of our business.
(3) If it violates any other laws or regulations.
2. Notwithstanding the preceding paragraph, in principle, the Company will not disclose non-personal information, such as historical information and characteristic information.
Article 6 (Correction and Deletion of Personal Information)
1. Users may request the Company to correct or delete their personal information in accordance with the procedures prescribed by the Company, if their personal information in the possession of the Company is incorrect.
2. If we receive a request from a user as described in the preceding paragraph and deem it necessary to respond to the request, we will correct or delete the relevant personal information without delay, and notify the user of such correction or deletion.
Article 7 (Suspension of Use of Personal Information, etc.)
1. In the following cases, we will conduct the necessary investigation without delay, suspend the use of personal information based on the results of the investigation, and notify the person to that effect. A situation has arisen in which there is a significant risk of harm to the rights and interests of individuals with respect to the security of personal data, such as leakage, loss, or destruction of personal data or other damage to personal data, that personal information is no longer necessary for us to use, that personal information is being handled in a manner that exceeds the scope of the purpose of use, or that personal information is being used in a manner that may encourage or induce illegal or unjust acts, or The personal information is no longer required to be used by the Company due to the occurrence of a situation that is likely to cause harm to the rights or interests of an individual in relation to the security of personal data, the Company is required to report to the Personal Information Protection Commission, the handling of personal information held by the Company is likely to cause harm to the rights or legitimate interests of the individual concerned, the information was obtained through improper means, or other reasons stipulated in the Personal Information Protection Law. The Company is requested to cease use, erase, or suspend provision to a third party (hereinafter referred to as “cease of use, etc.”) of the personal information for any of the reasons stipulated in the Personal Information Protection Law.
Article 8 (Security Control Measures)
1. We will take strict technical and organizational security measures to prevent unauthorized access to personal information and to prevent the leakage, loss, or destruction of personal information. In order to continuously and permanently protect personal information, we will periodically review and improve our internal rules and regulations in response to changes in laws, regulations, and social conditions.
Article 9 (Changes to Privacy Policy)
1. The contents of this policy may be changed without notice to users.
2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on the Website.
Article 10 (Contact for Inquiries, etc.)
1. The name, address and name of the representative of the company handling personal information are as follows.
・Name of the personal information handler: Vacan,Inc.
・Address of the personal information handler:
ATKsendagi Bld.8F, 3-43-3, Sendagi, Bunkyo Ku, Tokyo To, 113-0022, Japan
・Representative of the personal information handler: Takanobu Kawano
2. Please direct any inquiries regarding this policy to the following contact
To the person in charge of personal information, Vacan,Inc.
contact@vacancorp.com
Article 11 (External Transmission Discipline)
1. Vacan,Inc. uses cookies, etc., for the purpose of access analysis, etc., and transmits user information externally. The destinations for external transmission, information to be transmitted, and the purpose of transmission are as follows. Please also refer to the privacy policy of each service with regard to the data used.
(1) Google Analytics
Operated by: Google LLC
Purpose of Use: To understand how our services are used in order to improve our services and to provide services that better meet the interests and needs of our customers.
Opt-out: Google Analytics Opt-out Add-on
Privacy Policy: Google Policies and Terms
Information we send
・IP address
・User agent, etc.
・Please refer to our Privacy Policy for other information.
(2) Google Tag Manager
Operated by: Google LLC
Purpose of use: To understand how our services are used in order to improve our services and to provide services that better meet the interests and needs of our customers.
Opt-out: Google Analytics Opt-out Add-on
Privacy Policy: Google Policies and Terms
Information we send
・IP address
・User agent, etc.
・Please refer to our Privacy Policy for other information.
(3) Google Fonts
Operated by: Google LLC
Purpose of use: To improve the convenience of our services
Opt-out: —
Privacy Policy: Google Policies and Terms
Information you are submitting
・IP address
・User agent, etc.
・Please refer to our Privacy Policy for other information.
(4) SendGrid
Operated by: Twilio Inc.
Purpose of use: To understand the usage of the services provided by this site in order to improve the services and to provide services more suited to the interests and needs of our customers. Also, to send notifications, etc. to users at appropriate times.
Opt-out: —
Privacy Policy: Information Security and Privacy-Related Information
Information we send
・E-mail address
・Information about clicks on URLs in the body of e-mails, etc.
・Please refer to our Privacy Policy for other information.
(5) AWS
Operated by: Amazon Web Services, Inc.
Purpose of Use: For system debugging and collection of usage logs
Opt-out: —
Privacy Policy: Privacy Notice
Examples of information we send
・IP address
・User agent
・http request
・Date and time of communication
(6) Sentry
Operated by: Functional Software, Inc.
Purpose of use: For system debugging
Opt-out: —
Privacy Policy: Privacy Policy
Examples of information sent
・IP address
・User agent
・http request
・Date of transmission
(7) Stripe
Operated by: Stripe, inc.
Purpose of Use: For credit card payment of service fees
Opt-out: —
Privacy Policy: Privacy Policy
Information Sent
・Credit Card Number
・Transaction information, etc.
・Please refer to our Privacy Policy for other information.
(8) Curcuru Manager
Operated by: arara inc.
Purpose of use: For QR Code access analysis
Opt-out: —
Privacy Policy: Privacy Policy
Information being sent
・IP address
・User agent, etc.
・Please refer to our Privacy Policy for other information.
Above
Established November 14, 2016
Revised March 10, 2021
Revised July 26, 2022
Revised August 1, 2023
Revised as of September 15, 2023