Visualize and mitigate restroom queues
while monetizing with ad distribution
What is VACAN’s restroom queue mitigation service?
Our patented technology uses small sensors installed in each stall to detect if it is vacant or occupied.
Distributing the vacancy/occupancy information helps users decide which restroom to use, which can help prevent queues.
There is also an option to share the occupancy status on the tablet inside the stall, to help prevent users from overstaying.
Facilities may also be able to gain revenue by distributing ads on the tablet where there is no wait.
Can be used in 3 ways
from detecting occupancy
to ad distribution
The current occupancy status will be shared on smartphones and digital signages. A small sensor will be installed on the door of each stall to determine if it is occupied or not.
A tablet will be installed on the wall of each stall, and it will display the stay time of the user and the occupancy status of the stalls. It can urge the user to leave to prevent queues.
An ad will be played on our tablet inside the stall for about 30 seconds. You can get a portion of the revenue from the ads and it can also be used to pay for the installation fee of the device.
Overstay Prevention Achievements
The number of users staying for 30 min+ decreased by more than half
After installing the tablet that displays the occupancy status, the number of users staying for more than 30 minutes decreased by 64% (about 2.5~0.9 times on average for 1 area/day). Users staying for more than 20 minutes and 15 minutes went down by 43% and 29% respectively, effectively mitigation queues.
Time spent in the restroom has been cut down by 359 hours
The average time spent in the restroom (1 day for 1 stall), decreased by 45 minutes, and the average time per use decreased by 41 seconds. If it is calculated for 24 stalls and 1 month (20 business days) the time spent in the restroom has been cut back by 359 hours.
Common Installation Areas
Restrooms in department stores and malls
Can prevent queues by leading the customers to the upper floors, where there may be less wait.
Restrooms in office buildings
Can reduce the complaints received from employees about the stalls being occupied all the time.
Restrooms in transportation facilities, such as stations
Some clients link the data obtained to their app.
Restrooms in event venues
Can prevent queues when it is most expected, such as break times.
GRANSTA Tokyo (Tetsudo Kaikan Co., Ltd)
VACAN is being used to visualize the occupancy status of the restrooms in GRANSTA Tokyo, the largest in-station mall in northeastern Japan. The visualized information is displayed on the digital signage by the entrance of the restroom.