Article 1 (General Provisions)

These terms of use set forth various conditions under which Vacan Co., Ltd. (hereinafter referred to as “the Company”) provides the Fun to Wait service (hereinafter referred to as “the Service”) to users.

When the user first uses the Service or completes the user registration as specified in Article 3, it is deemed that the user has agreed to these terms.

Users are required to comply with these terms and any additional rules or regulations (hereinafter collectively referred to as the “Terms and Conditions”) established separately by the Company in connection with the use of the Service.

Article 2 (Definitions)

The definitions of terms used in these terms are as follows:

“User” refers to individuals using the Service.

“Service” refers to the system provided by the Company wherein users can earn points at Fun to Wait affiliated stores and exchange them for prizes.

“Points” refer to rewards granted to users when they fulfill specific conditions, such as waiting at affiliated stores.

“Target Transactions” refer to activities such as waiting at affiliated stores or participating in point-earning campaigns that the Company recognizes as eligible for point rewards.

“Fun to Wait Affiliated Stores” refer to stores where users can utilize all or part of the Service based on an agreement with the Company.

Article 3 (Use of the Service)

To use the Service, users must complete the registration process on the website according to the methods specified by the Company.

Article 4 (Point Allocation)

When a user waits to receive services or the like from a Fun to Wait affiliated store using the Service, points will be allocated by the Company.

The stores eligible for point allocation, acts eligible for point allocation, the rate of point allocation, and other conditions for point allocation will be determined by the Company or the Fun to Wait affiliated stores, and users will be notified on the website, etc. The same applies if there are changes to the conditions for point allocation.

Points will generally be allocated within three days from the time the eligible action is taken.

The eligibility for point allocation, the rate of point allocation, and the expiration date may vary depending on the type of Fun to Wait affiliated store and the type of eligible action. In cases where there are doubts about point allocation, such as whether points should be allocated or the number of points to be allocated, the final decision regarding point allocation will be made by the Company, and users are required to abide by it.

Points may not be allocated in the following cases, even if the eligible action has been taken:

(1) In case the Service is used fraudulently or unfairly.

(2) When the provision of all or part of the Service is interrupted or suspended based on these terms and conditions.

(3) If points are received multiple times for a single waiting.

(4) If the user waits to receive services from a Fun to Wait affiliated store but does not receive them.

(5) If points are received even though the user did not receive services from a Fun to Wait affiliated store.

Points earned through the Service can only be used during the validation period of the Service. The validation period will be separately communicated to users through the app.

Article 5 (Cancellation of Points)

After points have been allocated, if a user cancels or modifies the eligible action, or in the case of system issues, fraudulent use, or any other abnormal method resulting in points being allocated, the Company may, at its discretion, cancel or modify the points that were once allocated. In such cases, users are required to follow the instructions provided by the Company or the Fun to Wait affiliated store that conducted the relevant transaction regarding the handling of the allocated points.

Article 6 (Use of Points)

Users may exchange the points they hold for prizes or other items set by Fun to Wait affiliated stores if permitted by the Company and the affiliated store.

The Company or Fun to Wait affiliated stores may restrict the items eligible for point use or add conditions to point usage.

If a user cancels an exchange made under the first paragraph, the points exchanged for the prize will generally be refunded as points.

Points may not be used for exchanging prizes or other items in the following cases:

(1) There is suspicion that points have been acquired fraudulently or unfairly.

(2) The provision of all or part of the Service is interrupted or suspended based on these terms and conditions.

Article 7 (Confirmation of Points)

Users can check the history of point allocation and usage, as well as the remaining balance of available points, on the Company’s designated website.

Article 8 (Suspension of Points, etc.)

The Company may, for the purpose of investigating fraudulent use, collaborate with Fun to Wait affiliated stores to investigate the user’s usage status of points.

If there is suspicion of fraudulent use of points or if the user is or may be associated with antisocial forces, the Company may, at its discretion, temporarily suspend the use of the Service or take measures such as deregistration.

The Company shall not be responsible for any damages, losses, expenses, etc., incurred by the user as a result of measures taken by the Company, such as temporary suspension of the Service or deregistration, based on this article.

Article 9 (Prohibited Acts)

Users shall not engage in the following acts in relation to the use of the Service:

(1) Acts that violate these terms and conditions.

(2) Acts that infringe upon the rights, interests, or reputation of the Company, Fun to Wait affiliated stores, other users, or any third party.

(3) Acts of using the Service for purposes or by methods other than those specified in these terms and conditions.

(4) Acts of transferring or lending the status of being able to use the Service to a third party or allowing a third party to use it.

(5) Acts of exchanging or potentially exchanging for value the status of being able to use the Service.

(6) Acts of tampering with, analyzing, or destroying information on the website.

(7) Acts of sending harmful computer programs to the website.

(8) Acts that violate laws or public order and morality or have the potential to do so.

(9) Any other acts that the Company deems prohibited or inappropriate.

If the Company determines that a user has engaged in any of the acts listed in the preceding paragraph, the Company may, without prior notice, take measures such as temporarily suspending or deregistering the user from the Service. Even if this results in any damage to the user, the Company shall not be held responsible.

Article 10 (Inquiries)

The contractual relationship regarding the prizes or services received from Fun to Wait affiliated stores through the use of points is established between the user and the respective Fun to Wait affiliated store.

In case of doubts, troubles, etc., regarding the prizes or services, the user shall contact the respective Fun to Wait affiliated store, and the Company shall not be held responsible.

When making inquiries about the Service or point information, the user shall follow the methods specified on the Company’s designated website.

Article 11 (Notifications and Information by Email, etc.)

The Company may send important notifications (including additions, changes, interruptions, suspensions, terminations, etc., of the Service, but not limited to these) to users using email or other means, and users are deemed to have agreed to this in advance.

The Company may send the following information to users using email, direct mail, etc. Users can stop receiving such information via email through the Company’s specified procedures:

(1) Information about coupons, campaigns, events, and other promotional information.

(2) Surveys and other opinion surveys related to the Service.

Article 12 (Provision of Information)

Users pre-approve the provision of their email address, age, information about the use of the Service, exchange history with prizes, etc., to Fun to Wait affiliated stores by the Company.

The Company will handle the information mentioned in the preceding paragraph in accordance with the privacy policy separately stipulated by the Company.

Article 13 (Disclaimer)

While the Company will make the best effort to operate the Service based on the current technological standards, it does not guarantee that disturbances will not occur since the Service is in the experimental phase. Users are requested to use the Service with the awareness that it is in the experimental phase. The Company shall not be held responsible for damages, disadvantages, or losses incurred by users related to natural disasters, changes in the earth, interruptions, delays, cancellations of systems due to communication line or computer failures, data loss, obstacles related to point usage, unauthorized access to data, or any other disadvantages or damages related to the Service unless caused intentionally or through gross negligence by the Company.

Users may be unable to use all or part of the Service due to the communication environment at the location where they use the points. The Company shall not be held responsible for any disadvantages or damages incurred by users due to this.

Article 14 (Interruption or Suspension of the Service)

The Company may, without prior notice to users, interrupt or suspend all or part of the Service in the following cases, and users are deemed to have pre-approved this:

(1) When work such as the relocation, maintenance, inspection, or construction of its facilities occurs.

(2) When there is a failure in the communication line, computer, or other systems operating the Service.

(3) When forgery, tampering, or the possibility thereof occurs in the Service.

(4) When it is unavoidable to protect the interests of the Company, users, Fun to Wait affiliated stores, or other third parties.

(5) In the event of natural disasters, blackouts, or other force majeure.

(6) When the Service is interrupted or suspended based on this Agreement or other agreements.

Even if users incur disadvantages or damages due to the interruption or suspension mentioned in the preceding paragraph, the Company shall not be held responsible for these.

Article 15 (Changes and Termination of the Service)

The Company may, without prior notice to users, change the content of the Service or the conditions of its provision (including the abolition of points, suspension of point issuance, changes to Fun to Wait affiliated stores or target transactions, and point issuance rates, among others), and may terminate all or part of the Service. Users are deemed to have pre-approved this.

Even if users incur disadvantages or damages due to the changes or termination mentioned in the preceding paragraph, the Company shall not be held responsible for these.

Article 16 (Validity Period of this Agreement and the Service)

This Agreement applies only during the experimental period of the Service, and if the experimental phase ends, the Service usage agreement between the Company and the user will terminate.

If the Service usage agreement is terminated, users cannot use the granted points. Even if the user had points at the time of the termination of the Service usage agreement, the Company is not obligated to compensate the user in any way.

Article 17 (Revision of this Agreement)

The Company may revise all or part of this Agreement, and users are deemed to have pre-approved this.

In the event of a revision to this Agreement, the Company will provide information to users at an appropriate time and through appropriate means, considering the impact and operational status of the Service.

If users use the Service after the information provision specified in the preceding paragraph has been made, the revised Agreement will apply.

Article 18 (Validity of this Agreement)

Even if part of the provisions of this Agreement is judged invalid based on the law, the part other than the invalid portion will remain valid.

Even if part or all of the provisions of this Agreement are deemed invalid or canceled in relation to a specific user, the Agreement will remain valid in relation to other users.

Article 19 (Governing Law and Exclusive Jurisdiction)

This Agreement shall be interpreted based on Japanese law, and in the event of a lawsuit arising from this Agreement, the Tokyo District Court shall be the exclusive agreed-upon jurisdiction court for the first instance.

End of Document

Enacted on November 14, 2023